मेहमान
The AI operating system for Indian staysमेहमान

Reply to every guest onWhatsAppfrom one inbox.

WhatsApp, Instagram, email, voice, and OTA inboxes unified into one AI-powered inbox and answered in their own language.

मेहमान AI agents book guests, collect payments, handle upsells, manage cancellations, and sync your calendar across every OTA. On autopilot.

Get Started See how it works

Built for India's villas, homestays, boutique hotels, and serviced apartments across India. Goa, Lonavala, Bengaluru, Manali, and beyond.

Guest reply drafted automatically
New booking synced from Airbnb
In sync, both ways

Real time across every channel that matters in India.

MakeMyTripMakeMyTrip
GoibiboGoibibo
AirbnbAirbnb
Booking.comBooking.com
ExpediaExpedia
MakeMyTripMakeMyTrip
GoibiboGoibibo
AirbnbAirbnb
Booking.comBooking.com
ExpediaExpedia
Why operators switch

Every other tool was built for hotels, or built abroad. मेहमान is built for you.

01

WhatsApp-first, omnichannel

One inbox for WhatsApp, Instagram, email, voice, and every OTA message. One guest profile across all channels. Replies in English, Hindi, and Hinglish. 24/7.

02

Book, pay, and upsell. Automated.

AI agents handle the full guest journey: availability, quotes, payment links, booking confirmation, upsells, and cancellations. Your policies enforced every time.

03

Agents that act, not just suggest

Set the dial from assisted to fully autonomous. Agents handle repeat guest work while you stay in control of pricing, exceptions, and policy decisions.

01 / Omnichannel inbox

Every conversation. One inbox. One AI.

Stop juggling six OTA extranets, three phones and a WhatsApp that never sleeps. मेहमान unifies it all and replies in your guest's language and your brand voice.

  • One profile per guest across WhatsApp, Instagram, email, voice, and OTA inboxes. Same context, every thread.
  • AI replies 24/7 in English, Hindi, and Hinglish, with auto translation, sentiment detection, and instant first response.
  • Bookings, payments, upsells, and cancellations handled end-to-end by AI agents. Your policies, enforced every time.
  • Human handover with full context brief. Escalations reach the right staff member with full guest history attached.
Unified inbox5 channels live
Priya, WhatsApp
Goa villa, replied in Hindi
Auto replied
@wanderlust_rao, Instagram
Comment turned into a DM
Lead captured
Corporate offsite, email
12 room enquiry
Sent to team
Voice call, +91 ·····
Transcribed to a CRM note
Logged
Airbnb message
Check in directions
Auto replied
02 / Distribution

Fill every calendar. Never double book.

Real time sync, both ways, across India's OTAs and the global ones. When a room sells anywhere, it is blocked everywhere, instantly.

  • Zero double bookings, with instant availability blocking across every connected channel.
  • Channel specific pricing, markups and content tuned for each OTA.
  • Listing descriptions written by AI per channel and language, with quality scoring to rank higher and convert more.
  • Add new channels in a few clicks, an India first grid alongside Airbnb, Vrbo, Booking.com and Expedia.
Villa Aamod, FebruarySynced, 6 OTAs
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Feb 14 to 16 sold on MakeMyTrip, blocked everywhere in 0.4s
03 / Guest journey

Inquiry to checkout. Every step automated.

मेहमान agents handle the full guest journey, from first WhatsApp inquiry to post-stay review request, without the team chasing threads.

  • Lead to booking: qualify inquiries, quote, collect deposit, confirm, and sync to your channel manager.
  • Upsells and balance collection: offer add-ons at the right moment and follow up on unpaid balances automatically.
  • Pre-arrival workflows: arrival time, route notes, house rules, and team task assignment. All done before the guest lands.
  • Post-stay: review requests at peak guest happiness, negative feedback routed privately to the property team.
Booking AAM 2291Pre-arrival pending
Booking confirmed
Guest details attached
Confirmed
Pre-arrival info
Auto message scheduled, 2 days before arrival
Scheduled
Ops handoff
Staff sees guest context before arrival
Assigned
04 / Voice and lead nurture

Turn every inquiry into a booking. Even the missed calls.

A real-time voice agent answers calls, qualifies leads, and routes to WhatsApp or email when guests need a brochure or payment link. No inquiry lost.

  • Voice AI for phone inquiries. Answers calls, qualifies leads, and transfers to your team when needed. Sub-second latency.
  • Lead scoring: every WhatsApp, Instagram, and voice inquiry scored by intent. Hot leads get instant outbound, cold leads enter nurture sequences.
  • Win-back flows for dormant leads. Seasonal offers, new angles, and a final nudge before suppression.
Operations load, Oct to NovFestival aware
Diwali, +38%
Auto adjusted rateDemand event detected
AI agents working for you

You are the operator. The AI is your night shift.

Every agent has a dial. Start with suggestions, then graduate to fully autonomous as you build trust. You are never out of control.

Draft

The agent prepares the reply, the quote, the invoice, and you approve it with one click. Full control, almost none of the effort.

Drafts a reply in your brand voice
Waits for your one click approval
Executes only once you approve
Escalates sensitive topics to you
Guest messagingPricing and occupancyLead nurtureReview responsesChannel optimisationFraud protection
One platform, nothing missed

Everything else you would otherwise stitch together.

Every workflow your property needs, from bookings to post-stay, in one platform built for Indian operations.

Leads and nurture

Capture from Instagram, WhatsApp, website, and referrals. AI scores every lead by intent and recency. Hot leads get instant outbound, cold leads enter WhatsApp nurture sequences.

Payments and cancellations

Razorpay-native deposit and balance collection. Automatic balance reminders before due date. Cancellation policy enforced per property: refund, release inventory, and notify ops automatically.

Operations and tasks

Cleaning, turnover, and arrival tasks generated from your calendar and assigned to staff. Guest requests, maintenance, and pre-arrival coordination all tracked.

Data and analytics

Live occupancy, ADR, RevPAR, conversion, and channel mix. AI containment rate, upsell attach, lead funnel, and escalation SLA. Ask anything in plain English or Hindi.

Reviews and reputation

Review requests sent automatically at peak guest happiness. AI drafts responses per channel. Negative feedback routed privately to the property team before it goes public.

Voice AI for calls

Real-time voice agent handles phone inquiries with sub-second latency. Barge-in support, language detection, and warm transfer to your team with a full context brief.

Human handover console

Staff see full guest context in one screen. AI suggests replies the human can edit and send. One click to hand back to agentic mode and the closing sequence triggers automatically.

Direct booking website

Your own booking website and engine built by mehman if you have no site. Cuts OTA commissions. Member rates keep parity with OTA contracts intact.

Open platform

Open API, webhooks, and an MCP server to connect your own AI (Claude, OpenAI, or Gemini), with a marketplace for your favourite hospitality tools.

What we hold ourselves to
<2 min
Target median first response, across every channel
0%
Routine guest messages handled with zero staff touch
0 h
Operational tasks generated from bookings and messages
0
Double bookings attributable to our sync

Product targets from our design partner success gates. Measured, not marketed.

For large and multi brand operators

Run ten brands across ten cities from one hub.

StayVista, Lohono and SaffronStays class operators get a control room, with the security and reporting an enterprise expects.

A hub for many brands across many cities
Enterprise security, SSO and role based access
Custom analytics dashboards
A dedicated success manager
Full customisation through an open API
1:1 onboarding and migration, in your timezone
Simple pricing

Start free. Pay as you grow.

No contracts. No surprises. Cancel any time.

50% off60% off
Starter
₹1,000₹499per property / month₹15,000₹5,999per property / year

1 property. See mehman work before you commit.

  • 1 property
  • WhatsApp inbox + 1 OTA
  • AI reply suggestions (approve before send)
  • Guest profile & booking log
  • OTA channel sync
  • Advanced rate automation
  • Multi-channel analytics
Start for free
Most popular
50% off60% off
Growth
₹4,000₹1,999per property / month₹48,000₹19,999per property / year

For growing homestays, villas and Airbnbs.

  • Everything in Starter
  • Unlimited WhatsApp, Instagram & email
  • Fully autonomous AI replies
  • Real-time OTA sync (all channels)
  • Availability calendar & inventory
  • Guided onboarding
Get Started
Portfolio
Custom

For multi-property operators and brands.

  • Everything in Growth
  • Per-property or portfolio pricing
  • Portfolio revenue dashboard
  • Experience booking workspace
  • Custom OTA markups & content
  • Dedicated success manager + APIs
Talk to us

Prices are indicative, set your own. Full details and onboarding during sign-up. Contact us at founders@mehman.io

मेहमान

One platform. Every channel. Built for India.

See मेहमान run your guest comms, your calendar and your operations, live, on your own properties.

Get Started Talk to us on WhatsApp